Example of MCR

GHTROUT's Example of MCR

In this example, five phones are given an appearance of an MCR DN.

	Phone 1	Phone 2	Phone 3	Phone 4	Phone 5
Activity	Status	Status	Status	Status	Status
MCR is Ringing	Busy/Ring	Busy/Ring	Busy/Ring	Busy/Ring	Busy/Ring
Phone 2 is talking on MCR	Idle	Busy/Talk	Idle	Idle	Idle
Phone 2 is talking on MCR and new call is ringing	Busy/Ring	Busy/Talk	Busy/Ring	Busy/Ring	Busy/Ring
Phone 2 is talking on MCR and new call is ringing, then Phone 2 hangs up.	Busy/Ring	Idle	Busy/Ring	Busy/Ring	Busy/Ring

Findings:

When MCR is ringing, all appearances are BUSY. This means that only one caller can be ringing an MCR DN at any time. If two callers both dial an MCR at the same time, one of them will ring the assigned HUNT rather than the MCR DN.
When Phone 2 is talking and a new call comes in, the call does not alert Phone 2. Even if Phone 2 hangs up, their DN is not presented with the ringing call. They may have to go to another phone to answer that call.